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Analyst

  • London
  • Permanent / Full-Time
  • Research & Insight

About the company

This role is for a management consultancy specialising in growth. They help clients address organic growth challenges; growing faster, growing into new markets or fending off threats to growth.What these challenges share is the need to influence customer behaviour, but this is inherently tough. Why? Because people in any organisation naturally see the world from the inside-out, with colleagues close and customers distant, and lots of assumptions about how things work that aren't challenged. They help clients look from the outside-in, re-connecting them with what customers really value (the problem they want to solve, not usually what the client sells), then finding new and better ways to create this value. This means working both as expert advisors and facilitators. The issue with simply gathering outside-in information is that it lacks impact to get senior teams to tackle inconvenient truths in what customers want, and to believe their own organisation can be different. By using ‘Immersion’, personal conversations with customers and leaders of organisations in other sectors who have tackled parts of their challenge, they help teams get round beliefs that stand in their way. This helps them develop better answers for customers and new ways of achieving lasting success.
They most often answer three questions:
1) Developing new propositions
2) Improving customers’ experiences
3) Developing customer-led strategies for broader issues such as increasing retention or lifetime value
Their clients include HSBC, JLR, O2, M&S and eBay, with achievements including helping create Plan A at M&S, adding £100m of value to a Travelex travel money proposition, and giving Morrisons a competitive direction contributing to their return to growth. Behind their work the most distinctive characteristic is the team and their outlook. Each individual is 
motivated to and experienced in crossing the border between the worlds of customers and business which often resist mixing well. 

About the role

The consultancy are offering an Analyst level 1 position, for graduates with an interest in developing their careers in management consultancy. The position will be based at the office in King’s Cross (they continue to allow flexible working, but expect a return to some face-to-face client meetings in the near future).
The position will be varied but is likely to include delivering great projects and proactively looking for ways to help others with specific tasks. You will be looking for opportunities to learn what success looks like in client deliverables and provide administrative support to the wider team. You will be relied upon as a dependable team member while winning new business. You will help prepare colleagues for new business meetings and offer support work within one of our internal workstreams. You will offer a competent execution of basic company behaviours (their values are Ambitious, Challenging, Positive, Together, with Integrity). 

About your background and skills

You are positive and collaborative, and is someone who recognises the benefits and challenges of 
working for a small but perfectly formed team, that is ambitious to work on big projects. They are 
looking for individuals that are personable, engaging, sharp, ambitious, and intelligent. 
You also need to work and think in a particular way; thinking outside-in – getting businesses to become genuinely customer oriented by understanding what customers truly value. You will create stretching but feasible answers, by fusing creativity and analysis. You will be engaging and collaborative – involving client teams in the whole process, from start to finish. However, most importantly you will complement the current team, really suit and benefit from the company culture, approach and appreciate a genuine win-win in joining forces.

Salary Range

£25k-£30k

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