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Jun 1, 2024

Working to Build & Scale PNC Bank's Design Capability with new Talent

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By Chelsea Power

Associate Director - I'm a recruiter for world-class strategists, designers and researchers.

Banking has been a part of modern society for generations. It is a form of business so permanently ingrained in everyday life that the banking industry is often overlooked when people think about innovation. Why change a well-oiled machine, right?

PNC Bank is a leading company that has been challenging the status quo, bringing innovative thinking to how people experience banking. They have a well-established innovation and technology team that specializes in building breakthrough propositions. Leadership was ready to expand this team but needed specific talent. Explore our journey with PNC Bank as we streamlined their hiring process to expand their team of innovators.

 

THE PROBLEM

PNC Bank has key roles they needed to fill and their talent acquisition team needed support in attracting the right talent for the team. They were filling very specific strategic design roles and needed to navigate a saturated market to find the best candidates.

TALENT THEY NEEDED

We met the design team and learned about their talent needs. Their hiring goals included candidates across:

  • Experience Design
  • Strategic Design
  • Business Design
  • Technology Innovation

THE BIG SOLUTION

We worked alongside PNC Bank’s Innovation Leaders and Talent Acquisition teams to build an efficient pipeline of talent across their key areas of interest. Out of a large pool of design candidates, we narrowed the search down to their talent preferences: Experience, Strategy, Business, and Technology. 

We fine-tuned the vetting process by helping them identify their true needs, refining the job description with specific language and experience requirements. This process allowed us to access the talent they were looking for more efficiently and accurately.

THE IMPACT

Our partnership helped PNC Bank to cut their time-to-fill rate by 50%, streamlining the interview process with efficient strategies. We made two key hires into their strategic design team and continue to provide support across commercial strategy, business design, and technology innovation. Their innovation and technology team is now able to handle an expansive workload as PNC Bank reinvents how people experience banking. 

PNC BANK NEEDED TALENT THAT DIDN'T SEEM TO EXIST -UNTIL BAMBOO CROWD STEPPED IN

Finding strategic design talent in banking felt nearly impossible. Everyone was competing for the same small pool of innovators, leaving PNC Bank stuck sorting through candidates who didn't quite fit. Bamboo Crowd cut through the noise, simplified their search, and found exactly who they needed - in half the time.

If you're feeling stuck, overwhelmed, or just tired of chasing talent that seems out of reach, we can help you too.

Let's talk about your hiring challenges and how Bamboo Crowd can solve them.

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Meet Chelsea Power, Associate Director recruiting in strategy, research & design in New York
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